LEGAL TERMS AND CONDITIONS
The terms and conditions below and those described on the web site are legally binding on each and every customer of More Cash For Gold and shall inure to the benefit of More Cash For Gold and its successors and assigns.
Requirements For Use
Customer must be at least eighteen (18) years of age in order to conduct a More Cash For Gold transaction relating to gold or jewellery. In addition, every customer of More Cash For Gold must be the actual legal owner of any and all property sold or attempted to be sold to More Cash For Gold and every customer must be acting on his or her own behalf and not as the agent or representative of another person. More Cash For Gold may, but shall not be obligated, request documentation or other proof of compliance with these requirements . You also warrant to More Cash For Gold that you have good and marketable title to the property you send , full authority to sell and transfer said property; and that said property is sold free of all liens, encumbrances, liabilities, and adverse claims of every nature and description whatsoever. More Cash For Gold may, but shall not be required to, ask you to provide documentation or other proof of such ownership and you are acting on your own behalf.
You also warrant to More Cash For Gold that any transaction initiated by you will not cause More Cash For Gold to be in violation of any anti-money laundering or anti-terrorism act.
Guaranty Against Loss and Limitation of Liability
More Cash For Gold guaranty against loss of the total contents properly shipped to More Cash For Gold in More Cash For Gold kit in accordance with the instructions and procedures established by More Cash For Gold and subject to the terms and conditions herein and as described at More Cash For Gold web site, www.morecashforgold.ca. More Cash For Gold reserves the right, in its sole discretion, to reject delivery of any mail, envelope or package which appears to be damaged, opened, or tampered with and any such mail, envelope or package will be returned using Canada Post services to the customer. More Cash For Gold shall have no liability to any customer for any such attempted delivery or return of any such items.
If there is a loss of the contents of a More Cash For Gold Kit that you properly shipped to More Cash For Gold in accordance with the instructions and procedures set forth on the More Cash For Gold website or the More Cash For Gold Kit, More Cash For Gold will guaranty you against such loss subject to these terms and conditions.
More Cash For Gold ‘s liability under such loss guaranty or otherwise will be limited to one-third (1/3) of the liquidation value placed on the total contents of the More Cash For Gold’s kit by More Cash For Gold or One Hundred ($100.00) Dollars, whichever is less.
If the total value of your items is greater than $100, we recommend that you insure your package for more than $100 at your own expense. By submitting items to More Cash For Gold, customer explicitly and expressly accepts this limitation of liability. In no event, will More Cash For Gold ‘s liability to you exceed One-Hundred Dollars ($100.00). More Cash For Gold will not be liable to you for any damages, including but not limited to, incidental, consequential, punitive, loss of profit or opportunity, other than as expressly set forth in these terms and conditions.
This limitation of liability shall be binding on each and every customer and any third party, including, but not limited to, the customer and the customer’s successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to customer’s transaction with More Cash For Gold.
In no event shall More Cash For Gold be liable to any claim brought by a customer’s third parties or insurance carriers, nor will More Cash For Gold be liable for any loss of profit, loss of time or punitive damages. By submitting an item to More Cash For Gold, the customer expressly and specifically waives any claim on his or her behalf as well as on the behalf of his or her third party or insurance company.
Without limiting the foregoing, this guaranty will apply only to property shipped in the More Cash For Gold’s Kit packaging supplied by More Cash For Gold. In the event you use your own packaging, you must insure your property with the carrier for its full value and if it is lost or stolen prior to reaching More Cash For Gold you must make a claim against the carrier.
Return Insurance Liabilities
If an item is returned to a customer, More Cash For Gold will insure the item for no more than the amount offered by More Cash For Gold regardless of what it was insured for when mailed by the customer to More Cash For Gold, unless More Cash For Gold is otherwise notified by e-mail or fax by the customer prior to the return shipment and the customer agrees to pay for any extra insurance requested. More Cash For Gold shall, in its sole discretion, choose the return carrier, insurance and receipt verification method for each transaction. More Cash For Gold will not insure any item with a value of less than $25.00. Except for such insurance obligation, More Cash For Gold will have no liability whatsoever in connection with the return of any item to you.
All items sent to . More Cash For Gold are secured at the refinery for thirty (30) days from the date items are received at the facility. If you are not satisfied with the payment you receive for your items, you can return the check within ten (10) business days of the check date and your items will be mailed back to you at no cost. Any items identified as being costume jewelry (not containing precious metals or stones) will not be returned to the client unless the client requests the items back at his or her expense by calling a customer service representative no later than thirty (30) days from the date the items were received at the facility. All items will be removed from the facility thirty (30) days from the date they arrived at the facility.
In such case, More Cash For Gold will charge a twenty ($20) fee to cover return postage and processing in order to return items not containing precious metals to you. Your items will be sent COD. If you are unsure whether your items contain precious metals you can refer to the Gold Information link on our website.
Also, you agree not to send in materials containing haserdous materials such as Arsenic, Beryllium, Bismuth, Cadmium, Mercury, Lead, Antimony, Selenium, , Tellurium or any other deleterious materials.
100% Satisfaction Guarantee
We offer extremely competitive pricing for your scrap items and are confident you will be happy with your payout. If for any reason you are unhappy in any way with the amount you receive for your precious metals, simply call our toll-free number and have your cheque returned to us no later than ten(10) days of the date that appears on the cheque or send us back the payment we issued to you via Paypal within ten (10) days (whichever applies) and we will return the material you included in the More Cash For Gold kit within fifteen (15) business days. No questions asked. This is our 100% satisfaction guarantee. After the ten (10) day return period your items will be removed from our facility to be refined. If you are concerned that your returned cheque will not reach us in time, please let us know before the ten(10) days have passed so that we hold your package for you. Please note that if you elect to have your items returned to you, a $20.00 shipping and handling charge will apply. You understand that failure to do so might result in the refining of your property and that once refined, the property cannot be recovered.
These terms and conditions, including, without limitation, the limitations of liability, will be binding on you and all third parties, including, but not limited to, your successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to your transaction with More Cash For Gold. In no event will More Cash For Gold be liable to any third party, including any insurance carrier. More Cash For Gold will not be liable for any subrogation claim brought by your insurance carrier, and, by submitting any property or More Cash For Gold Kit to More Cash For Gold, you expressly and specifically waive any such subrogation claim on your behalf as well as on the behalf of your insurance carrier.
Phone, e-mail or Verbal Offers
You may request More Cash For Gold to provide a telephone or e-mail quote for your items after such items have arrived at the More Cash For Gold refining facility. Such offers may, at the discretion of More Cash For Gold, be recorded. Upon your acceptance, verbal or written, of such quote, you will be legally bound by such transaction, payment will be issued by More Cash For Gold within twenty four (24) hours of such acceptance and you will not have the opportunity to return your check and receive your items back from More Cash For Gold. The ten (10) day customer satisfaction holding period guaranty will no longer be applicable to such transaction.
Precious Metals Buy/sale Disclaimer of Liability
More Cash For Gold shall not be responsible for the contents of the Buy and Sale data appearing on its website. These tables are prepared by third parties other than More Cash For Gold, and More Cash For Gold includes such charts only for general information to its customers, and More Cash For Gold shall not be liable to anyone who relies on the information contained therein.
In order to receive a loss guaranty payment or other remuneration from More Cash For Gold, you must submit a claim to More Cash For Gold. You may submit a claim form any time after at least sixty (60) days after the date of mailing your More Cash For Gold’s Kit. More Cash For Gold In order to be processed, the claim form must be fully and accurately completed, signed and mailed to More Cash For Gold. The customer must submit any and all supporting documentation with the completed and signed claim form. Failure to properly complete, sign and/or mail the claim form WITH PROOF THAT THE GOODS WERE MAILED TO More Cash For Gold will result in the denial of the claim by More Cash For Gold. Failure to comply with these requirements will constitute a waiver by you and result in the denial by More Cash For Gold of your claim
There is a 30 day waiting period from the time the claim form is received by More Cash For Gold and the claim is processed.